Frequently Asked Questions

Have questions? We’re here to help.

Is Augment a licensed financial institution?

Yes! Augment Wealth Advisors Limited is regulated by the Securities & Futures Commission of Hong Kong (License No.: BQF764) to carry on Type 4 (Advising on Securities), Type 5 (Advising on Futures Contracts), and Type 9 (Asset Management) Regulated Activity under the Securities and Futures Ordinance (Cap. 571).

What does our platform do?

We are big believers in the “Wisdom of The Crowds”, a theory that suggests that no single expert can consistently beat “Crowd” behaviour. Keeping this in mind, we bring you unique signals that encapsulate market mood. These signals are back-tested, have statistically significant predictive power and their historical performance is available for users for evaluation.

These signals are available, 24/7, across a range of securities with powerful filtering tools to enable you to identify investment opportunities. Now you can always remain in-tune with the market.

The content of this site is provided for informational purposes only, and nothing herein should be interpreted as personalized investment advice. Under no circumstances does this information represent an offer to sell, a solicitation to buy, or a recommendation regarding any securities transaction.

What mobile platforms does Augment support?

Our app is available on both iOS and Android platforms, as well as through a web browser. The mobile application is available for download on the Apple Store and Play Store.

How do I sign-up for the platform?

To sign up for our platform, you can use either our mobile app or website. Enter your email address and phone number during the registration process to create your account. Or simply sign up through the available third-party platforms i.e. Apple, Facebook, and Google.

Can I cancel my subscription at any time?

You can cancel your subscription at any time by going to Menu > Subscription > Cancel Subscription. You will receive an email confirmation for your cancellation and will retain access to the platform until the end of the subscription cycle.

How much is a monthly subscription to Augment?

Augment charges USD10 per month.

How and when will I be charged for platform fees?

Platform fees are deducted monthly through recurring charges on the credit card provided during your subscription to our platform.

Do you offer a free trial?

Yes! Try our service with a 21-day free trial. Sign up now and enjoy all the benefits risk-free.

How can I get support for the Augment Platform?

If you have any issues related to your account, please email us at contact@augmentwealth.com. We are happy to assist you.

​​What do you mean by Positive and Negative under Screeners?

In stable markets, investors are always rotating money from one preferred sector, industry, theme or region to another. This process captures the relative preference of investors towards a particular category at the expense of the other.

Positive - Categories where Investors are relatively more positive and are investing more

Negative - Categories where Investors are relatively less positive and are investing less

Head to the Screeners tab to get the big picture on what investors are leaning towards or shying away from across different sectors, themes, and regions.

What does Investor Behaviour mean?

The Wisdom of The Crowds is the idea that large groups of people are collectively smarter than individual experts. At Augment, we quantify the Wisdom of The Crowds to ascertain the stance of the majority of investors. It comprises of the following three parts:

  • Sentiment: Which measures what investors are saying, writing through research reports, how they’re reacting to news etc.

  • Fund Flow: Which measures where investors are relatively investing more. Inflows may suggest that investors are optimistic about potential future returns while outflows suggest that investors are more wary.

  • Momentum: Price measures the current “psychology” of the “herd” and is the clearest representation of the behavioral dynamics of investors.

You can filter through US stocks and ETFs based on Market Mood. Head to Explore > ETF store/ US stocks > Filter.

Can I check how Investor Behaviour has changed over the past 1 year?

Yes! You can move the time period slider to see how Investor Behaviour for specific sectors, themes, and regions have shifted across the positive, neutral, and negative quadrants over the past 1 year.

What are the numbers within the Investor Behavior screen?

We measure and quantify three unique factors when determining the stance of Investors.

Sentiment, Fund Flow & Price Momentum. We provide you with components that are driving the signals. The numbers that you see are normalized scores of each of these measures. A number of 100 means that the respective score ranks at the 100th percentile (most positive) while a number of 0 means that the respective score ranks at the 0th percentile (most negative) while evaluating.

When all three measures are greater than certain thresholds, we are more confident of judging investors’ stance as Bullish. When they are below a certain threshold, we are similarly more confident in judging the stance as Bearish.

What does Score Progression mean?

The score progression allows you to compare which of the three factors impacted price over the last 6 months.

Quantification of Investor Behavior measures allow you to compare historical Sentiment and Fund Flow measures and see how they compare with Price Movements. The score progression displays normalized movements of the three scores over the last 6 months and compares them with price return in the corresponding period.

What do you mean by Market Mood signals (Bullish, Neutral, Bearish)?

Firstly, this is not Augment’s stance or advice. It is what we believe is the cumulative stance of all investors in the market. We get Sentiment, Fund Flow and Technical Data from various established third-party data sources and use sophisticated quant methods to analyse these data points.

Bullish – These are categories or securities where Investors are more positive about a security or category, are investing more, AND market momentum is also positive. Both investor behaviour and market trends point in a positive direction for us to conclude that investors have a BULLISH stance.

Bearish – These are categories or securities where Investors are less positive about a security or category, are investing less into it AND market momentum is also negative. Both investor behaviour and market trends point in a negative direction for us to conclude that investors have a BEARISH stance.

Can we check the shift in Market Mood signals over the past 1 year?

Yes! After clicking on a security, you will be able to view its time series chart and select different time periods (3 months, 6 months, 1 year, 3 years, and 5 years) to see how market mood signals have shifted across time.

What does Signal Quality mean?

The Signal Quality table provides you with data on the cumulative returns over the past 1 year for Market Mood signals (Bullish, Neutral, Bearish). It gives the total return and the no. of weeks for which that signal was in force. We also compare it to traditional buy & hold strategies.

Signal Quality is the back-tested results of the Market Mood signals for a particular security. Signals work for some securities and for some others they sometimes don’t. Augment, in the spirit of transparency, provides you with metrics to evaluate the performance of the signals over the last 1 year.

  • Strong – Performs well to both Bullish & Bearish signals. Bullish signals post a positive return and bearish, a negative return.

  • Better Bull – Performs better to Bullish signals. Bullish signals post positive returns and so do Bearish signals but returns from Bullish signals are higher.

  • Better Bear – Performs better to Bearish signals. Bearish signals post negative returns and so do Bullish signals but returns from Bearish signals are more negative.

  • Inconclusive – Does not perform to any signals, conclusively.

You can filter through US stocks and ETFs based on Signal Quality as well. Head to Explore > ETF store/ US stocks > Filter.

How can I find out if a particular ETF is preferred by investors?

Search for the ETF that you are passionate or interested in and click on it. Right off the bat, you will see signals on top that give the stance of investors towards this ETF and the category that it belongs to. Scrolling below, you will see its Signal Quality. This will tell you if the signal has performed well over the last 1 year.

Other important details such as security details, recent news, exposure by sector and geography will make you more familiar with the ETF.

Typically if the market mood signal is Bullish, investors are leaning towards this security. The Signal Quality will tell you whether this signal has performed well for this security in the past.

How do I find the securities that investors are currently Bullish on?

You can head to Explore > ETF store/ US stocks > Filter. Here you will have the option to filter by investor behavior, signal quality, and other criteria to find ETFs or US Stocks that you are passionate about.

Is there someone on the team that provides insights into current market conditions?

Our CEO, Amit Bansal, uses his 24 years of experience in Trading and Asset Management to provide top-down macro insights - high-level observations and analysis of the broader economy and market trends that could impact market behaviour.

Head to Top Picks > Insights to have a read of his insights.

It is important to note that the insights are just a general outlook on market conditions and do not constitute as personal advice from Amit.

Is my personal information safeguarded by any means of security measure?

Data that is encrypted at rest includes the underlying storage for DB instances, its automated backups, read replicas, and snapshots. Amazon RDS encrypted DB instances use the industry standard AES-256 encryption algorithm to encrypt your data on the server that hosts your Amazon RDS DB instances. After your data is encrypted, Amazon RDS handles authentication of access and decryption of your data transparently with a minimal impact on performance.

How do you ensure the security of my login credentials?

At Augment, protecting clients' assets from illegal acts is always our top priority. We use two-factor authentication (2FA) for account access.